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I had my carpet installed in 2012. It was imagined to be described as a good quality carpet & it appears Certainly Awful! It’s snagged everywhere you go & the seams are all coming up & there’s patches of carpet lacking there. My initial telephone connect with I had been advised I could be offered a connect with back again in 2-three d
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After i called my product sales human being I used to be told it had by no means took place before but a supervisor would connect with me. When he did, in excess of every day later he was unapologetic and Virtually unbelieving of my encounter. I requested for just a refund and he stated, although this has not transpired, that may not a possibility.